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Payment, Credit & Refund Policy

Business Credit Purchases

Effective August 31, 2026. CityPulse sells non-expiring promotion credits to authorized business users. Prices and credit quantities are shown before purchase. Credit purchases are processed securely through Stripe or, where offered, Apple. CityPulse does not receive or store full card numbers or card security codes.

Credits, Refunds & Cancellations

Purchased credits are assigned to the selected business and do not expire. A promotion cancellation may release eligible uncharged credits; a credit release is not a cash refund. Refund eligibility is assessed under applicable law and the circumstances of the purchase. Contact support@getcitypulseapp.com promptly with the business name, purchase date, amount, and receipt.

Disputes & Support

If a payment dispute is opened, CityPulse may temporarily remove only available, unspent credits from the associated purchase while the dispute is reviewed. We do not automatically take unrelated complimentary or administrative credits. If a dispute is resolved in CityPulse’s favor, eligible credits removed solely for that dispute are restored according to the credit ledger. Questions: support@getcitypulseapp.com.

Support@getcitypulseapp.com

Copyright © 2026 CityPulse LLC. All Rights Reserved.

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